Frequently Asked Questions
General/ property management: [email protected]
Leasing: [email protected]
Phone: (805)705-7924
Beach City: Located next to the main office and pool
Ex: 831 Cliff Drive #201 = 831 B1 (listed on mailbox)
“A” denotes 1st floor, “B” 2nd floor, “C” 3rd floor
Please come into the main office or send us an email so we can apply the appropriate charge. Once paid we can release a new key!
Where can I find the resident handbook?
https://drive.google.com/file/d/1TctGPeXRzwcn5wE9g_LyU98rF7OLaJos/view?usp=sharing7.
I need to terminate my space early, how do I get started?
https://drive.google.com/file/d/1J5vMwZZQ6x4DVG7axqSyt1VZzciiGI1e/view?usp=sharing8.
I am planning on bringing an ESA animal, what do I do?
Firstly, communicate with your roommates! Then please reach out to us so we can inform you how to properly start the process!
Please do not bring your ESA onsite without approval from the office to avoid lease violations.
Someone is parking in my space!
Please contact the office during office hours or the security line with a photo of the car in your space. In the meantime please park as close to your space as possible as you will be notified to move once yours becomes available.
How to submit maintenance requests?
Located in the Rent Manager portal! Please be as detailed as possible and upload photos if possible.
What portal do residents use?
Rent Manager! If you have any questions please feel free to reach out to a leasing agent at [email protected] or by calling us (805)705-7924!